Effective Date: April 2025
At Proxy Lust, Inc., we specialize in providing virtual products and services. As such, there is no physical shipping involved. This page outlines how we deliver your services and what our policy is regarding returns and refunds.
🚚 Shipping Policy
🔹 Virtual Delivery Only
All of our offerings — including VPS, RDP, proxy access, VPN credentials, and IP address blocks — are delivered electronically.
We do not ship any physical goods or hardware.
🔹 Delivery Methods
Products and services are typically delivered through one or more of the following channels:
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Email (to the address you provide during checkout)
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Official Instant Messengers (Telegram, Discord, or other supported platforms)
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Client Portal Access (where applicable)
🔹 Delivery Timeline
Most orders are fulfilled instantly or within a few hours, depending on availability, configuration time, and manual review (if required for high-value or custom orders).
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Standard services: usually delivered within 15–60 minutes
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Custom setups or large IP block orders: within 6–24 hours
🔁 Returns & Refund Policy
Due to the nature of digital services and instant delivery, all sales are final. We do not offer returns or refunds once a service has been provisioned or credentials have been delivered.
🔹 Exceptions
Refunds may be considered only under the following limited circumstances:
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The product or service was not delivered within the stated time frame and the customer made a reasonable attempt to contact support.
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There was a proven billing error on our side (e.g., duplicate charge).
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The product could not be provisioned due to technical reasons on our end and no suitable replacement or solution could be provided.
All refund requests must be submitted within 72 hours of purchase and are subject to review.
⚠️ Fraud & Abuse Policy
Any attempts at fraud, chargebacks after delivery, or abuse of our refund system will result in:
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Immediate account suspension
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Blacklisting from future services
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Dispute response with full logs and delivery confirmation
📬 Need Help?
If you experience an issue with delivery or have questions about your order, please reach out to our support team:
Email: admin@proxylust.com
